Cafe owner stands at the counter and serves a customer her food and drink while both are smiling

Customer experience: What it is and how to win customers over

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A young business owner at her warehouse shakes hands with an investor

Someone wants to invest in your business: The A-Z guide

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Florist shows some marigold inventory to his employees while holding a tablet

Employee retention: Everything you need to know

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A business owner of a honey boutique sits in her shop holding her head and looking stressed

Business owner burnout: Why, when, and how to take a break

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Water taxis and tourist boats sail on the Chicago river near the Marina Towers and other landmarks

City of Chicago business licenses: What you need to know

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A small business owner pitches her business idea to potential investors in a conference room

Pitching a business idea to investors: 8 tips for success

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